The Emotionally Intelligent Office |

Descriere

An in-depth exploration of what really lies behind our problematic behavioural patterns in the workplace, and a blueprint for the emotional skills we need to overcome them.Modern businesses place huge emphasis on technical training. And yet a lot of what determines the success or failure of organisations has nothing to do with the sort of hard skills taught at business school; instead, it comes down to the degree of emotional intelligence circulating in the workplace.This is a book that introduces us to twenty core emotional skills that can help businesses to flourish. They range from giving…